Frequently Asked Questions

Start with the product name or application, wire diameter, mesh opening or dimensions, material or coating, required quantity and destination country or port. If your project follows a specific ASTM, EN, BS or customer standard, include the designation and edition. Drawings, photos or an existing specification sheet can help us quote more accurately.

Yes. Tell us where the product will be used, the required dimensions, expected mechanical duty, corrosion environment, installation method and approximate quantity. We can narrow down suitable wire, mesh or fencing options, while final project requirements should follow the approved drawings and applicable local standards.

Both. Many wire, mesh and fencing products are available in common commercial sizes, while wire diameter, mesh aperture, roll size, panel size, coating, packing and other parameters can be customized where production allows. Custom requirements should be confirmed on the quotation and purchase order.

In many cases they can, but this depends on the product, production route, minimum batch size and packing method. Send the complete specification list and we will confirm which items can be combined efficiently into one production and shipment plan.

Sample availability depends on the product and specification. Small wire or mesh samples are generally easier to arrange than large fence panels or gabion units. Send the exact specification and destination first so sample availability, packing and freight can be confirmed.

Both use zinc to protect the steel, but the coating processes and achievable zinc coating masses are different. Electro-galvanized wire is commonly selected where a smooth, controlled finish is important, while hot-dip galvanized wire can be specified with heavier zinc coatings for greater corrosion protection. For purchasing, compare the required zinc coating mass or applicable standard instead of relying only on the word “galvanized.”

Galfan is a zinc-aluminum alloy coated steel wire. Zinc-aluminum alloy coatings are used to improve corrosion performance compared with conventional zinc coating systems in suitable applications. When ordering, specify the alloy coating type, coating requirement, wire diameter and mechanical properties separately.

Black annealed wire is commonly selected for tying and binding where softness and easy twisting are more important than outdoor corrosion protection. Galvanized wire adds a zinc coating that provides additional corrosion protection and is more suitable where exposure conditions require it.

Specify the steel core diameter, finished outside diameter, metallic coating beneath the PVC if required, PVC color, roll or coil size and application. Core diameter and overall coated diameter should not be confused because the polymer coating increases the finished diameter.

Corrosion performance depends on the coating system, coating mass or thickness, exposure environment and maintenance conditions. A product should not be selected only by appearance. Tell us the installation environment and required standard so the appropriate galvanized, zinc-aluminum alloy or polymer-coated option can be reviewed.

Both are commonly produced from double-twisted hexagonal steel wire mesh. A Gabion Box is a deeper box-shaped unit commonly used for retaining, stabilization and erosion-control structures, while a Reno Mattress is much thinner relative to its length and width and normally contains internal diaphragms, making it suitable for riverbanks, channels and surface erosion protection.

Welded gabions use rigid welded wire panels with regular welded intersections, while traditional gabions use flexible double-twisted hexagonal mesh. Their stiffness, deformation behavior, assembly systems and typical applications are different, so one should not automatically be substituted for the other without checking the project specification.

358 security mesh uses a very small rectangular aperture compared with conventional welded fencing, reducing available footholds and handholds while maintaining visibility through the fence. Exact aperture, wire diameter, panel dimensions, coating and post system should still be defined by the project specification.

Important parameters include mesh size, wire diameter, fabric height, roll length, coating system and edge or selvage configuration. If a specific ASTM, EN or customer standard applies, include it in the inquiry together with the required coating and mechanical requirements.

Single Loop Bale Ties have one pre-formed loop and a straight tying end that is passed through the loop and twisted back to secure the bale. Double Loop Bale Ties have pre-formed loops at both ends and are designed for fast loop-to-loop tying. The correct type depends on the baler, bale dimensions and tying method.

No. Although both can use resistance-welded wire intersections, reinforcement mesh and fence mesh are designed for different applications and may follow different material, strength, dimensional and testing requirements. Fence mesh should not be substituted for concrete reinforcement simply because the mesh geometry looks similar.

Welded wire mesh is made from straight longitudinal and transverse wires resistance-welded at their intersections, producing a relatively rigid square or rectangular grid. Hexagonal wire mesh is woven or twisted into hexagonal openings and is more flexible. Their structural behavior and typical applications are therefore different.

No. AWG, BWG and SWG are different gauge systems, and the same gauge number does not necessarily represent the same wire diameter. For international orders, always confirm the required diameter in millimeters or inches together with the gauge designation.

Yes. Many TIMEON products can be produced to project-specific dimensions within manufacturing limits. Send the required wire diameter, aperture, width, length, height, coating and quantity so production feasibility and tolerances can be confirmed.

Tolerances should come from the applicable product standard, approved drawing or mutually agreed specification. Avoid specifying only a general product name such as “galvanized mesh,” because wire diameter, aperture, overall dimensions, coating and mechanical requirements may each require separate acceptance criteria.

Yes. Project drawings, marked-up specifications and physical samples can help define a custom product. Before production, critical dimensions, materials, surface treatment and packing requirements should be confirmed in writing so both sides are working from the same specification.

Customized labels, bundle marks and packing requirements can be discussed during quotation. Send any required label format, customer mark, barcode, pallet requirement or packaging specification before production so feasibility and additional cost can be confirmed.

Usually yes, provided sufficient technical information is available. Send the existing specification, drawing, physical sample or clear measurements. TIMEON should confirm the required dimensions, material, coating and acceptance criteria rather than relying only on a competitor's product name.

TIMEON uses three inspection stages covering incoming materials, production and final delivery inspection. Depending on the product, checks may include wire diameter, dimensions, mesh opening, surface condition, coating requirements, weld or weaving quality, quantity and export packing.

Coating requirements should be matched to the applicable product specification or standard. Depending on the product, zinc coating mass or thickness, coating adhesion and surface condition may need to be controlled. The agreed coating requirement should therefore be clearly stated in the order.

Inspection normally includes wire diameter, mesh spacing, overall dimensions, straightness and the condition of welded intersections. Where a particular ASTM, EN or customer specification applies, the specified sampling and mechanical or weld requirements should be followed instead of relying only on visual inspection.

Yes, third-party inspection can be coordinated when agreed as part of the order. If SGS, TÜV or another inspection body is required, define the inspection scope, acceptance criteria, timing and responsibility for inspection cost before production.

Available documentation depends on the product and purchase specification. Tell us in advance if your project requires inspection records, coating data, material documentation, certificate of origin or other specific documents so these requirements can be included during order review.

Yes, inspection and packing photos can be arranged for applicable project orders. If your internal approval process requires specific measurements, labels, packing views or loading records, state these requirements when placing the order.

MOQ depends on the product, wire diameter, coating, dimensions, packing and whether the specification is standard or custom. There is no useful single MOQ for every TIMEON product, so send the required specification and quantity for confirmation.

Lead time depends on product type, quantity, raw-material availability, coating process, customization and packing requirements. The confirmed production schedule should be stated on the quotation or order confirmation rather than treated as a fixed website promise.

Changes may be possible before the relevant production stage begins, but they can affect material use, tooling, price and delivery time. Any change should be confirmed in writing before production continues.

Yes. Production, packing and loading records can be arranged for project orders where required. If progress photos, inspection photos or container-loading records are important to your internal approval process, include that requirement when placing the order.

Often yes. Mixed-container loading can be evaluated based on product dimensions, unit weight, packing method, handling requirements and container payload limits. Final loading plans should be based on the actual order rather than a generic container quantity.

International quotations can be discussed using Incoterms® 2020, with the exact rule and named place or port clearly stated on the quotation. The appropriate term depends on the transport method and the point where costs, responsibilities and risk transfer between buyer and seller.

For sea freight, provide the destination port and country. For inland delivery, also provide the final city and postal code where available. The exact product, quantity and packing method are required because steel wire and mesh products can be limited by cargo weight as well as container volume.

A typical export shipment may include a commercial invoice, packing list and bill of lading or other transport document. Certificate of origin, inspection certificates, material documents and destination-specific documents should be requested before shipment because requirements vary by country, customer and payment method.

VGM means Verified Gross Mass. Under SOLAS container shipping requirements, the verified gross mass of a packed container must be provided before the container can be included in the vessel loading plan. Cargo weight and final loading therefore need to be confirmed accurately before shipment.

Raw-wood packaging used in international trade may be subject to ISPM 15 phytosanitary requirements. When wooden packaging is required, the packing plan should consider the destination country's import requirements. Processed wood products such as plywood may be treated differently from raw solid wood packaging.

Yes, once the final specification and packing method are fixed. Container quantity depends on unit weight, bundle or pallet dimensions, loading method and permitted container gross weight, so reliable loading quantities should be calculated from the actual order rather than a generic website figure.

It depends on shipment size, product shape, handling risk and destination cost. Dense or bulky steel products often make FCL practical for larger orders, while smaller orders may be evaluated for LCL or consolidation. Packing and freight options can be compared once the actual order volume is known.

Product classification can depend on the exact material, construction and destination-country tariff rules. TIMEON can provide product descriptions and common export information, but the importer or customs broker should confirm the final destination-country classification, duties and import requirements.

Packing depends on the product. Wire may be supplied in coils, reels or bundles; mesh may be rolled, bundled or palletized; panels and fencing systems may use steel straps, protective wrapping or pallets. Packing should protect the product while also considering container loading efficiency and destination handling requirements.

Installation drawings, product guidance and technical clarification can be provided for applicable products. On-site installation requirements vary by country and project, so any site service should be confirmed separately rather than assumed to be included with the product price.

Store products off the ground in a dry, ventilated location and protect them from standing water, aggressive chemicals and unnecessary mechanical damage. Coated products should also be handled carefully to avoid damaging metallic or polymer protective layers before installation.

Keep the original packing and shipping marks and take clear photos of the container, packaging, affected products and quantities as soon as the issue is found. Contact TIMEON with the purchase order or invoice number and supporting records so the shipment can be reviewed efficiently.

Periodic inspection is recommended, particularly in aggressive environments. Check for coating damage, corrosion, loose fittings, deformation and site conditions that may trap moisture or chemicals. Maintenance frequency should reflect the actual exposure environment and project requirements.

Include the product name, purchase order or shipment reference, specification, installation location and clear photos or video of the issue. Dimensional measurements and drawings are especially useful when the question involves fit, installation or deformation.

Minor coating damage may be repairable depending on the coating system and project specification. The repair material and procedure should be compatible with the original galvanized, zinc-aluminum or polymer coating system. For critical projects, follow the approved project specification rather than applying an unspecified repair coating.